Weight Checked by Hand
Every bag or box is manually checked to ensure the net weight meets or exceeds the stated specification.
Flavor Matched to the Specification
We work to ensure every order matches the agreed product description and confirmed flavor profile.
Freshness & Packaging Inspection
We visually inspect the tea and manually check individual bags or boxes for packaging and sealing issues before dispatch.
Traceable Origin & Product Information
Check the origin, year and other product details shown on the packaging using the available product information.
Clear Delivery Expectations
Non-custom orders typically arrive within 7–14 days, subject to the destination, shipping method and applicable delivery conditions. Custom orders follow a separately confirmed schedule.
Made to Your Approved Specification
For customized orders, we confirm the agreed product details and design with you by video meeting or email before production.
